Tuesday in the
quality department.

What lands on your desk doesn't change. How much of your day it takes does. With Backbone, the heavy lifting is handled and every decision comes with the full picture.

what is backbone

Tuesday in the
quality department.

What lands on your desk doesn't change. How much of your day it takes does. With Backbone, the heavy lifting is handled and every decision comes with the full picture.

09:47AM

Stress-testing ahead of the BRCGS audit.

Every clause mapped, every gap surfaced.

12:47PM

Another client questionnaire. Costco.

Answers drafted from your own data.
Done in minutes.

15:01PM

Changes to the breaded fried fish recipe. "Minor change," they said.

Every framework and client requirement cross-checked automatically. No manual digging.

17:45PM

Was hoping to wrap up... until that production issue.

Everything you need to make the right call, already on screen.

that's backbone

For small, medium, entreprise food companies and everyone in between.

From single-site manufacturers to global operations. Backbone adapts to your complexity, not the other way around. See it in your environment.

REQUEST DEMO

Integrations

Seamlessly integrates with your existing tools.

No migration. No rip-and-replace. Backbone connects to the systems your quality data already lives in: ERP, email, document storage, QMS and starts working from day one.

FAQ

Your questions answered

Does Backbone replace our existing systems?

Not at all. Backbone works with the systems you already use. It connects data from tools like ERP, QMS, lab systems, and document management platforms to create a connected view of quality information. This allows teams to quickly find answers, automate quality workflows, and make better decisions without switching between systems.

Can I trust AI to get it right?

Backbone retrieves answers directly from your organisation’s verified quality data such as procedures, specifications, records, and past incidents. Each answer is linked to its source so teams can verify it instantly. If the system is uncertain, it flags the question instead of guessing, ensuring humans remain in the loop for critical decisions.

Is my data secure with Backbone?

Absolutely. Your data remains fully yours. Backbone does not sell, share, or use your data to train external models. The platform runs on secure, enterprise-grade infrastructure with strict access controls and full encryption to ensure your quality data remains protected.

How does Backbone support compliance across different standards?

Backbone is standard-agnostic and works across industry frameworks such as IFS, BRCGS, FSSC 22000, and client specific requirements. It helps teams manage compliance in one place and ensure requirements are followed consistently in daily operations, not just during audits.

How quickly can we go live with Backbone?

Backbone is designed for quick adoption. There’s no need to migrate or clean large datasets beforehand. The platform connects to your existing systems and documents, automatically structures and contextualises the information, and comes with predefined workflows, allowing teams to start using Backbone almost immediately.

Does Backbone work with complex workflows?

Yes. Backbone is designed to support complex quality workflows across the organisation, whether it’s multi-site operations, compliance-heavy processes, or cross-team collaboration. For example, in complaint management, Backbone can connect client complaints with product specifications, supplier information, past incidents, and internal procedures. This allows teams to quickly investigate root causes, ensure the correct escalation steps are followed, and respond to customers faster.